Webinars

Empowered, engaged, equipped and enabled: Enabling the power of e-patients
Description: Speaker:  e-Patient Dave (Dave deBronkart), Patient Engagement Advocate, Author Learning Objectives: Communicate the World Bank’s definition of empowerment and the five levels of Arnsteins’ Ladder of Citizen Participation; Discuss the benefits for patients (and their caregivers) when they gain...
Do the right thing: Excellence and Ethics in Case Management
Description: Speaker:  Savitri Fedson, MA, MD Learning Objectives: Summarize how the principles of the CCMC Code of Professional Conduct can be applied as a roadmap for making ethics-based decisions in daily practice; Explain the role of ethics in communication in the context of end-of-life decision making; and...
Assessment for Social Determinations of Health: CDC's ACE question set
Description: Speaker: Allison Sampson-Jackson, PhD, LCSW, LICSW, CSOTP, Integration Solutions, Inc. Learning Objectives: Verbalize at least five of the 10 Adverse Childhood Experience categories and how they relate to risk factors for physical well-being; Describe three to four key medical conditions that are...
Demystifying Certification for Health Care Case Management
Description: Speaker: Jane Harkey, Veronica Brothers and Lisa Yagoda Learning Objectives: Describe popular myths around board certification for case management in the health care environment; and Discuss the evidence pointing to a positive career pathway for social workers in health care-based case management,...
The Triple Aim for Case Management: Population Health
Description: Speaker:  Janet Tomcavage, RN, MSN Chief Population Health officer Geisinger Health Systems Learning Objectives: Describe population health as a strategy, within the contex of the Triple Aim for health care: better care, better health and lower costs; and Discuss the types of populatuon health...
Trends and Challenges: Case Managers Tackle the Opioid Epidemic
Description: Speaker: Robert LoNigro MD, MS SVP and Chief Clinical Officer Envolve PeopleCare Centene Corporation Learning Objectives: Describe the current opioid abuse phenomenon: Who does it affect? What unique issues does it present for healthcare organizations? Discuss the intersection of behavioral health...
From Hospital to Community: Changes, Challenges and Solutions in Case Managment
Description: Speaker: Amy Smith, RN,MSN,CCM Director of Care Management Dartmouth-Hitchcock Learning Objectives: Describe recent changes in Medicare rules and reimbursement that affect case managers in the hospital and clinically integrated provider settings Discuss the relationships between care coordination...
The Latest on Patient Privacy Rights: Consumers and Electronic Access to Health Data
Description: Speaker:  Christine Bechtel, MA President, Bechtel Health Learning Objectives: Describe the new HIPAA right of electronic access and understand how an institution can help or hinder these rights. Discuss strategies for helping patients to make meaningful use of there own health data. Demonstrate...
Effective Communication: Navigating delicate conversations
Description: Speaker:  Harriet Warshaw, Director, The Converation Project Learning Objectives: Discuss the benefits of implementing structured end-of-life communications for patients, in terms of social/emotional, financial and clinical outcomes. Demonstrate an understanding of the five "conversation ready"...
Patient Engagement Strategies: Getting to 'Yes' in Patient Engagement
Description: Speaker:  Alaina Fournier, PhD Learning Objectives: Define shared decision making and how a health care provider and a patient work together for the best outcome. Understand how to engage patients in their health care decision making and hot to use patient-centered outcome research (PCOR)...
Engage, empower, enhance, enable: Tools for measuring quality in case management
Description: Speaker:  Cheri Lattimer, RN, BSN Executive Director, CMSA and NTOCC and CEO and President Consulting Management Innovators Learning Objectives: Discuss the gaps in performance and outcomes measures being applied today in case management Describe the impact of appropriate measures for quality...
Collaborating for care: Embedded case managers, extending care management value
Description: Date/Time: Tuesday, March 31, 2015, 2:00 - 3:00 PM EST Speaker:  Randall Krakauer, MD, FACP, FACR Learning Objectives:  Describe the potential value of collaboration, specifically in Medicare Advantage programs; Explain how collaboration works to better align incentives and resources: What is...
Healthy in Mind, Body and Spirit: The Case Manager’s Role in Behavioral Healthcare Integration
Description: Speakers: Benjamin F. Miller, PsyD and Robert Fortini, PNP Learning Objectives Describe three ways behavioral health is fragmented in health care delivery; Discuss new models of care that better integrate behavioral health; Explain recommendations to better integrate behavioral health across health...
Care Transitions: Evidence-Based Best Practices for Case Managers
Description: Speaker: Mary D. Naylor, PhD, FAAN, RN Learning Objectives: Identify individual/family and system factors associated with poor post-discharge outcomes among hospitalized older adults; Illustrate the context for transitional care in everyday practice across health care settings; Identify key...
Four-years post-ACA: The evolving role of the case manager
Description: Speaker Adam J. Zolotor, MD, DrPH, Interim President & CEO  North Carolina Institute of Medicine Learning Objectives Relate a basic understanding of elements of the Affordable Care that have resulted in an expanded role for case managers: access, population health, quality and cost. Relate the...
Measuring Care Coordination: Tools for today, tools for tomorrow
Description: Speaker: Ellen Schultz, MS, Stanford University Learning Objectives: Identify and summarize what is included in a publicly-available tool to help identify care coordination measures that assess the value and process of case management. Explore the landscape of care coordination quality measures...
Coordinated care and comprehensive medication management: Case management’s critical role
Description: Speaker: Terry McInnis, MD MPH Learning Objectives: Review evidence indicating that patient-centered comprehensive medication management is critical for success in ACO and PCMH models for improving clinical outcomes; Discuss the role of the clinical pharmacist as a core team member and how this...