Understanding mental and behavioral health best practices is essential for case managers as they journey alongside individuals facing these challenges. By embracing these practices, case managers can ensure that each person receives the compassionate, personalized care they deserve. It's about more than just providing support; it's about fostering a sense of safety and empowerment. Learning these best practices enables case managers to navigate the complexities of mental health with empathy and skill, ultimately enhancing the quality of care and promoting holistic well-being. It's a journey of continuous growth and learning, one that allows case managers to stand as advocates and allies for those they serve.
Learning Outcomes:
- Understand the evolving payment and policy landscape surrounding behavioral health and their implications on client care.
- Understand client and family needs, and considerations surrounding integrated care.
- Recognize new opportunities for CCMs to effectively manage complex cases and understand evolving behavioral health policies.
- Define integrated behavioral health and understand how to apply this to your practice.
Speaker Bio:
Dr. Miller, a clinical psychologist by training, is a national expert in the area of mental health, policy, and ways to integrate mental health into both clinical and community settings.
Most recently, Miller was President of Well Being Trust. Prior to joining Well Being Trust, Miller spent eight years as an Associate Professor in the Department of Family Medicine at the University of Colorado School of Medicine where he was the founding Director of Eugene S. Farley, Jr. Health Policy Center. He is currently an Adjunct Professor in the Department of Psychiatry and Behavioral Sciences in the Stanford School of Medicine.
He received his doctorate in clinical psychology from Spalding University in Louisville, Kentucky. He completed his predoctoral internship at the University of Colorado Health Sciences Center, where he trained in primary care psychology. In addition, Miller worked as a postdoctoral fellow in primary care psychology at the University of Massachusetts Medical School in the Department of Family Medicine and Community Health. He has written and published prolifically on addressing specific health policy and payment barriers for successful mental health integration. He has been featured in numerous media outlets, including CNN, NBC News, USA Today, New York Times, NPR, PBS NewsHour, and many more.
His extensive policy work has led him to be sought out by numerous policy leaders, including presidential candidates. Working with both sides of the aisle, his experience and professional opinion are renowned and often sought after by Members of Congress and state officials regarding how best to advance mental health policy in America.
He maintains a leadership presence in various organizations, including Inseparable, Stanford School of Medicine’s Department of Psychiatry and Behavioral Sciences, and the British Journal of General Practice. Dr. Miller was the past president of the Collaborative Family Healthcare Association and an Institute for Healthcare Improvement faculty member.
He’s been a longtime supporter of the work of the Commission and has previously been featured in other CM Learning Network webinars and a past guest speaker for the Commission’s New World Symposium.