Issue Briefs
The role of the professional case manager is changing rapidly. Health reform has called upon the industry to ensure that care delivered is efficient, effective, high quality and low cost. Never in our history has the role and the function of the professional case manager been more important. The expectations of today’s case manager are evolving and the experts in policy, research and industry are talking with the Commission about changes affecting case management practice.
The Commission’s Issue Briefs are offered as part of the CMLearning Network®. Each publication covers topics that are timely and relevant for today’s professional case manager. If you would you like a hard copy of an Issue Brief for your staff, or for use at a meeting, we can send you a limited amount at no charge. Simply make your request by filling out the form in the sidebar, and we'll be happy to send them to you.
Act with integrity and fidelity: Know the SCORe when ethical stakes are high
October 2018 —Even when everyone agrees on the path forward, making end-of-life decisions can be agonizing, especially when the client cannot participate. Disagreements among and between family members and the health care team make these situations even more distressing and raise difficult ethical questions. In the midst of this, case managers are ethically required to stand up for their client’s best interest—not just in the abstract, but in the all-too-painful reality.
Speak up, speak out: It's time for case managers to take on the bullies
June 2018 —Workplace bullying is four times more common than sexual harassment or racial discrimination. This issue brief addresses the myths and realities, highlights the different types of victims and provides tips for managing bullying scenarios. This issue brief features:
- Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, principal, EFS Supervision Strategies, LLC
- Charlotte Sortedahl, DNP, MPH, MS, RN, CCM, chair, Commission for Case Manager Certification
Communicating for success: Case managers on transdisciplinary teams
April 2018 —Over the last decade or so, various models of integrated care have emerged. As a result, there have been multiple definitions and understandings of what an integrated model should look like. And each may be perfectly appropriate for a given setting. So how do you pull it all together when you are dealing with a diverse population of health care professionals and clients?
Virna Little, PsyD, LCSWr, MBA, CCM, SAP, associate director for clinical innovation at the Center for Innovation in Mental Health, CUNY School of Public Health, has the answer. “The overarching model that many organizations are considering a gold standard is called ‘transdisciplinary care.’”
21st Century Cures Act
March 2018 —Promising big money for cancer and brain research, faster approval for new drugs and funding for opioid abuse treatment, the 21st Century Cures Act was legislation everyone could support. President Barack Obama signed the $6.3 billion law in December 2016—his final month in office. He then handed the official signing pen to Vice President Joe Biden, whose late son’s death from brain cancer inspired widespread support for the measure.
Cultivating moral resilience: Balancing heart and mind for a better practice and better you
December 2017 —Ethical practice calls case managers to act “with integrity and fidelity with clients and others.” That principle is a lodestar for case managers as they navigate rocky instances in which clients and their families disagree on the path forward, or when clients choose a path the case manager may not believe is in their best interest.