Case Management practice guidelines are contained in The Code of Professional Conduct for Case Managers.
Certified case managers must demonstrate adherence to certain standards of conduct. The Code of Professional Conduct for Case Managers stipulates appropriate standards of conduct through three kinds of standards:
- Rules of Conduct
- Guidelines for Professional Conduct
In addition to the Guidelines of Case Management Practice, you should familiarize yourself with the Scope of Practice for Case Managers on the Scope of Practice Overview page.