Vital Case Manager: Engaging People with Challenging Behaviors CB_01A2112020

Course Provider
Learning Objectives
Discuss strategies associated with challenging or problematic relationships
Describe coping with challenging patients and families
Identify strategies to work with challenging physicians
Discuss interacting with challenging interprofessional team members
Review strategies to cope with challenging people in external organizations
Course Type: Online
Course Offering: Home Study
Domain Focus: Care Delivery and Reimbursement Methods, Ethical, Legal, and Practice Standards, Case Management Concepts, Healthcare Management and Delivery, Psychosocial Concepts and Support Systems, Psychosocial Aspects, Quality and Outcomes Evaluation and Measurements
Start Date:
End Date:
CE Credits: 1.50
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