Error message

Due to a recent Google Chrome update, you may be experiencing difficulty in uploading documents into applications. Please use FireFox as an alternative browser. We apologize for any inconvenience this has caused.

2020 Compendium

CCMC released 2020 Focus on Forecasting, Growing and Preparing, which highlights four key trends shaping the future of work for case managers, highlighting characteristics of Certified Case Managers, and offering tips on how to prepare for lifelong learning. For easy reference, we have listed select resources related to each key trend on this page.

2020 compendium cover

Additional resources related to the four key trends include:

2020 Trend #1: Anticipatory Intelligence

2020 Trend #2: Learning Trends

2020 Trend #3: Career Pathways

2020 Trend #4: Mentoring