Serving Unreasonable Older Adults & Their Families

Identify causes of unreasonable behavior in older adults and their families.

List at least 3 strategies for managing unreasonable older adults and their families.

Name at least 3 ways to minimize unreasonable behavior in older adults and their families.

Identify at least 2 approaches for building empathy with unreasonable older adults and their families.

Create strategy for protecting yourself and organization when working with unreasonable older adults and their families.