Preceptor Program Part 1

Course Provider
Learning Objectives
Define the role of preceptor and preceptee role
Describe the four qualities of a quality preceptor
Identify the characteristics of an ineffective preceptor
Define the four primary purposes of communication
Contrast the four communication styles
Explain how to modify your communication style to communicate more effectively with others
Define hearing versus Listening
Describe the five effective listening skills
Recognize examples of good effective listening
Identify three conflict types and responses