Improving collaboration between Case Managers (CMs) and Care Managers (ALCMs)

1.To explain the scope and limitations of the role of the case manager

2.To identify three obstacles that CMs may experience when working with ALCMs

3.To discuss the ways that CMs would like ALCMs to support their team and their patients

4.To discuss internal perceptions CMs may have about ALCMs

5.To identify three ways the CM/ALCM collaboration can improve patient/client outcomes