Course Provider
Learning Objectives
Describe the rationale for improving patient engagement in healthcare
Describe the patient care attitude that facilitates patient engagement and improves health outcomes.
Describe which communication style best facilitates patient engagement and why.
Identify two communication traps that are most relevant to you and how they might impede patient engagement.
Identify a patients level of readiness for engagement based on verbal and non-verbal behaviors.
Identify one possible intervention to use for each level of readiness for engagement.
Define open ended questions and explain how they can be used to enhance patient engagement.
Define affirmation and explain how it can be used to enhance patient engagement.
Define reflection and explain how it can be used to enhance patient engagement.
Define summary and explain how it can be used to enhance patient engagement.