Medicare Advantage and Prescription Drug Plan (MA & PDP) CAHPS Survey

Course Provider
Expert Assessment Solutions,Inc
Learning Objectives
Define the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey
Describe the purpose of the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey.
Describe the difference between Experience and Satisfaction
Identify key opportunities to improve members' experiences.
Course Offering: Written/printed (enduring)
Domain Focus: Care Delivery and Reimbursement Methods, Quality and Outcomes Evaluation and Measurements
Start Date:
End Date:
CE Credits: 0.50
Fee: $0.00
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