Coordinating the Coordinators: Opportunities, Pitfalls and Barriers to Team Success

Course Provider
Learning Objectives
Summarize the evolution of PACT teams within the VA and the distinct roles of both social work and nurse case managers in the system
Describe common barriers to effective team dynamics and solutions to overcome those barriers; and
Apply lessons learned from the VA experience to non-VA settings for improving care coordination across diverse settings and organizations using a team-based approach.