Course Provider
Learning Objectives
The attendee with identify conflicts that interfere with care planning.
The attendee will state which conflict resolution tools are useful in different scenarios.
The attendee will verbalize how to assist elderly and their support person move beyond decision-impasses to effective c are plans.
The attendee will state the difference between normative and nonnormative ethics.
The attendee will describe the four moral clusters.
Attendee will state which moral cluster impact mediation as conflict resolution tool.
Certified Case Managers will be able to verbalize understanding of the Code of Professional Conduct for Case Managers (Standards, Section 1) as it relates to ethical considerations of mediation and conflict resolution.