CMSA's 31st Annual Conference: Staking a Claim in the New World (Ethics)

Learning Objectives
1.Discuss the lived experiences of case managers during the worlds response to the pandemic crises and the impact on case management programs in various healthcare settings as a result of the pandemic.
2.Discuss the emerging trends and/or successful outcomes of case management practice as a result of interorganizational or interprofessional collaboration.
3.Discuss process improvement, transformational change management and/or action research that has contributed to improving outcomes in physical, social, and behavioral health across the life span.
4.Define the leadership role needed for case managers regardless of discipline or practice setting to function effectively and efficiently in care coordination and advocacy efforts. Use specific examples of how to empower case managers, colleagues and peers through the areas of education, practice, mentoring, preceptorship and experience.
5.Describe how implementation, use of policies and procedures derived from CMSAs Standards of Practice, Integrated Case Management, Case Management Adherence Guidelines, Motivational Interviewing, Social Determinants of Health, and/or Case Management Certification impacted the development of case management programs or care management outcomes of patients and clients.
6.Describe how various forms of information, training, professional organizations and/or member association participation influences the advancement of case management practice and the case management body of knowledge.