Claims Management: The Inside-Out Perspective

Course Provider
Learning Objectives
Recognize the prevalence and the psychological impact on disability.
Describe the 5 basic emotions (Joy, Anger, Disgust, Fear, and Sadness) and the influences on injury recovery from the various perspectives of all involved in a claim.
Identify how understanding emotions and relationship building enhances decision making and overall disability management outcome.
Course Offering: Seminar, Workshop, or Webinar - On-Demand (previously recorded)
Domain Focus: Psychosocial Concepts and Support Systems
Start Date:
End Date:
CE Credits: 2.00
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