Certification 360 Workshop

Course Provider
Learning Objectives
Identify the role of case management in the interdisciplinary care delivery system.
Learn psychosocial concepts and support systems essential to case management.
Understand changes in the health care delivery system affecting case management.
Identify trends and opportunities for case management.
Develop enhanced communication skills.
Identify various practice settings and the challenges these present to the case manager.
Understand the integration of behavioral and medical care.
Learn the legal, ethical and practice standards of the case manager.
Define the essential activities of the case manager and how to implement them in the case management process.
Understand barriers to case management provision relating to culture, health literacy and other factors.