Course Provider
Learning Objectives
Describe ethical practices expected of all case managers.
Identify the various forms of health care reimbursement and requirements for coordination of benefits.
Differentiate the various levels of care and reimbursement for those who currently or who have served in the military.
List the multiple practice settings available for case managers and distinguish the skill sets required for those settings.
Summarize the techniques required for impactful and effective communication with patients and interdisciplinary partners.
Analyze the case management process for practice improvement.