Course Provider
Learning Objectives
Define what it means to provide culturally competent care in the midst of a global pandemic, while faced with social unrest.
Describe the critical role of care managers in connection to culture, communication and community resilience.
Describe the organizations response to the impact of the pandemic and social unrest on the people they serve and Explore the leadership support and resources necessary for case manager resilience and the impact on engagement, job satisfaction and client outcomes.