Webinar Recording Now Available: We need to talk

We need to talk: Team communication in integrated behavioral health
Speaker: Virna Little, PsyD, LCSW-r, MBA, CCM, SAP

Learning Outcomes:

• Outline the significance of team communication in integrated behavioral health and value-based payment models (e.g., medical home, accountable care organizations, Medicaid managed care efforts and Centers for Medicare & Medicaid Innovation Center demonstrations);
• Describe key challenges to efficient team communication in the integrated care environment;
• Discuss best practices for overcoming team communication challenges; and
• Explain a process for “coordinating the coordinators,” or determining which case manager should lead when more than one case manager is working with a patient at the same time.

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