ISSUE BRIEF: Engaging patients

Posted on 10/31/2017 - 10:59 AM

Engaging patients leads to better care and better outcomes: Here’s how

You’d be hard-pressed to find someone who objects to the concept of patient engagement. But putting the concept into practice has proved surprisingly difficult.

“Strengthening patients and families as partners in their care is more than just a good idea,” says MaryBeth Kurland, chief executive officer of the Commission for Case Manager Certification. “It’s a foundational principle.”

She points out that it’s recognized by the Department of Health and Human Services as “a critical factor in achieving improvements in the quality and safety of care.” The Joint Principles of the Patient-Centered Medical Home cite patient engagement as a mark of quality.

Read the full Issue Brief.