Setting the Stage for CCMC's 2021 Virtual Symposium

Posted on 09/17/2021 - 8:43 AM

Insider tips for making the most of the event, taking place October 12-14, 2021

With the Commission for Case Managers Certification’s (CCMC) 2021 Virtual Symposium just weeks away (there’s still time to register), attendees can expect a dynamic program with a range of sessions, speakers, and opportunities to connect with other case managers across the country. A virtual setting opens up the Symposium experience to allow attendees to engage more, learn more, and earn more CE credits. The following are tips from CCMC’s 2021 Virtual Symposium Taskforce to help you make the most of your Symposium experience and celebrate National Case Management Week!

Plan Ahead

Get the Go-Ahead
Get buy-in from management, if needed, to set aside the time to attend and possibly offset registration fees by sending the “Make Your Case” letter to your supervisor.

Set Your Schedule
The three-day Symposium features a program full of high-quality educational sessions, including the keynote on Adaptive Resilience, transitioning from pediatric to adult care, diversity, equity & inclusion, and more. Take some time before the Symposium to review the line-up of sessions, create your own schedule of must-attend sessions, and prioritize the time you need to experience them.

Block Your Calendar
When traveling out of town for an in-person event, you’d most likely block time out on your schedule as “Out of Office.” Treat the Virtual Symposium the same by blocking the time on your calendar to avoid disruptions during the event.

Prepare Your Tech
Ensure that your computer has all the applications it needs to run the event platform and that the applications are updated. Test the platform in advance if possible. You don’t want to be late or miss an important session because an app is updating.

During the Event

Take Advantage of Unique Sessions
Kick off the Symposium with the Morning Wake Up Session on Tuesday, October 12 with Suzanne Doran, BSN, RN, FAACM, and Emily Ferguson, RN, MSN, CCM, as they discuss the effective use of evidence to improve health outcomes and quality of care. This early event will set the stage for the rest of the day. 

Maximize your experience by participating in discussions—particularly the open forum on Wednesday, October 13 at 11:10 AM EDT on Self-Care/Burnout – Compassion Fatigue/Resources for Case Managers. This session is designed to facilitate knowledge sharing among attendees and to help build your list of resources.

Explore the program for other unique sessions that provide opportunities to connect with other case managers and disability management specialists, or that cover topics particularly relevant to you and your work.


This year’s Virtual Symposium utilizes a digital platform that includes a chat room function, allowing attendees to not only connect with other case managers and disability management specialists from around the country, but to ask our speakers questions and engage in sessions. Attendees can also browse topics of interest in the chat to problem-solve with fellow case managers.

Build your Network

Keep the conversation going on social media and build your professional network by following other attendees and speakers on LinkedIn, Facebook, and other social media channels. You can live-tweet key points from sessions and share your top takeaways on your LinkedIn profile. Don’t forget to use the hashtag #CCMC2021Symposium on your posts, and be sure to include CCMC’s Facebook page CCMC Certification and Twitter handle @CCM_Cert.

Continuing Education

CEs are available to all registered attendees for both live and recorded sessions. To maximize the CE available to you through the event, be sure to register in advance to take advantage of both live and recorded sessions!

CEs are available from the following accrediting bodies:

CCMC: Commission for Case Manager Certification for up to 13 CEs (including 6 ethics CEs)
CDMS: Certification of Disability Management Specialists for up to 13 CEs (including 6 ethics CEs)
ANCC: Nursing Contact Hours (by CCMC) for up to 13 CEs
NYSED: NY State Education Department for up to 13 Social Worker contact hours
ACMA : Per the collaboration with ACMA and CCMC, ACMA recognizes all CCMC educational offerings
NASW: National Association of Social Workers for up to 13 continuing education contact hours. Contact hours will only be awarded for your attendance at live sessions. You will not earn contact hours for any recorded sessions.

Continuing the Virtual Symposium Experience

Knowledge Share with Your Team

With all the knowledge you’ve accumulated during the Virtual Symposium, how can you bring that knowledge back to your team to make an impact where you work? Put together a few presentation slides with some key takeaways and present those slides at your next team meeting or to your supervisors or prepare an information sheet and distribute that with your team and management. However you choose to share your experience, it will greatly benefit your whole team!

Dig Deeper

Did you find a specific topic that really interested you? Follow up on it to learn more. Connect with the session speaker and see if they can share more in-depth information and resources.

Take Advantage of On-Demand

If your must-attend session list included some overlapping sessions, your registration gives you the opportunity to view on-demand content for 30 days after the Virtual Symposium ends and is only available for registered attendees.

Registered attendees will also have access to up to 20 CEs, including six Ethics CEs if you watch all sessions and complete the associated evaluation.

Improving Case Management, One Case Manager at Time

Virtual events relieve the stress and expense of travel but add on new challenges like time and calendar management. Some simple preplanning can help you get the most out of CCMC’s 2021 Virtual Symposium and build your network, advance your career, and help you earn the CEs you need to maintain certification.

Learn more about registration options and rates, or register now.





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