Blog
You have to be able to walk and chew bubble gum at the same time to do this job! That is what I tell myself every day, especially when things start to get really busy.
My name is Mirlande Parker I am the Executive Assistant for the Commission for Case Manager Certification (CCMC). I work...
Having worked in customer service for over 10 years, I have experienced the good, bad, and ugly when dealing with customers. I put all of that experience to work and recently earned my Customer Service Manager-Advanced Certification through the Customer Service Institute of America. Not only did...
Get ready. Get set. Go for it: Paying forward the value of certification
CCMs believe in themselves, their certification and their colleagues.
Something happened last month that drove this home for me. A newly minted CCM approached our booth at the New World Symposium. She...
So you have taken the first step and decided you want to be a board-certified case manager. Great! Next question is, who do you want to be certified by? CCMC! Our credential, the CCM®, was the first case management credential in the industry, launching the inaugural CCM exam in 1992.
In...
Case Managers come from many different practice settings and have varying job functions. When we come together at an event like CCMC®'s New World Symposium®, our diversity leads to amazing discussions and viewpoints about adaptability, effective planning and intervention, and common challenges...