The Commission for Case Manager Certification (CCMC®) has conducted the 2024 CCM® Job Task Analysis study of the case manager practice to update the content of the Certified Case Manager (CCM®) examination. Data Recognition Corporation (DRC), an experienced provider of assessment solutions, has worked with CCMC on the analysis. The study aims to validate the core knowledge areas that are important for the continued certification of case managers. A panel of experts proposed updates to the content outline of the CCM examination, to become effective in August 2025. The case manager community validated the proposed updates by providing information related to any additional core knowledge content areas that should be included in the exam by responding to a survey.
A representative sample of 2,145 case managers responded to the survey. DRC analyzed the data and met with the Job Task Analysis Taskforce to review the results to make the final recommendations to CCMC regarding the exam content and test specifications.
Exam Blueprint Domain Adjustment
The most significant adjustment from the 2019 blueprint to 2024 is that Domain 1 was divided into two domains, thus shifting the total number of domains from five to six. Additional revisions to objectives reflected industry changes and modifications to ensure each objective was clear, concise, and distinct. The proportion of items designated to each domain was redistributed to reflect the adjustment to domain structure and objective distribution. The redistribution was accomplished through the survey analysis and job analysis Taskforce recommendations.
The August 2025 CCM exam will be based on the new blueprint which will include revised knowledge domains.
Updated CCM® Certification Guide (Starting WITH the August 2025 Exam)
Results for the August 2025 CCM Exam: Candidates taking the August 2025 CCM exam will NOT receive immediate pass/no pass notification because a standard-setting study must be conducted whenever a new exam blueprint is introduced to establish a cut score for the exam. Candidates will be notified via email that the results have been uploaded to their CCMC account within sixty (60) days of the end of the testing window. Notification regarding exam results is in alignment with certification best practices related to the implementation of a new exam blueprint.
The April 2025 CCM exam will be consistent with the knowledge domains from the 2019 Job Task Analysis and will be the last exam window with that content.