Job Task Analysis

The Commission for Case Manager Certification (CCMC®) is conducting a job task analysis study of the case manager practice to update the content of the Certified Case Manager (CCM®) examination. Data Recognition Corporation (DRC), an experienced provider of assessment solutions, is working with CCMC on the analysis. The study aims to validate the core knowledge areas that are important for the continued certification of case managers. A panel of experts has proposed updates to the content outline of the CCM examination, to become effective in 2025. We are asking the case manager community to help validate the proposed updates and provide information on any additional core knowledge content areas that should be included by completing the survey below. The previous Job Task Analysis (previously known as the Role and Function Study) was conducted in 2019, to view the findings for that, please see this page.

THANK YOU! Those who have completed the survey will receive an email with instructions on how to claim your 2 CCM CEs by mid-July! The lucky gift card winners will be announced then as well.