Course Provider
Learning Objectives
Explain behavioral patterns and core characteristics of challenging clients and identify two specific interventions to use with clients who are unresponsive, disengaged, emotionally labile, or easily angered.
Appraise ones own style of managing clients who are silent, manipulative, resistant, and demanding and identify two areas of clinical reflection and growth.
Describe at least three common unhelpful clinical responses to challenging clients that are not person-centered.
Evaluate and implement three strategies such as Motivational Interviewing and culturally-informed tenets that are useful in working with clients who have personality disorders, are suicidal, or have substance abuse issues.
Identify at least two professional areas of countertransference and list one method of addressing countertransference with challenging clients.
Discover new confidence by identifying two skills in managing imposter syndrome and appropriately handling challenging clients and situations.