Don’t Miss Out: Help Shape the Future of Case Management

Posted on 06/17/2024 - 9:46 AM by MaryBeth Kurland, MPA, CAE, ICE-CCP

By MaryBeth Kurland, MPA, CAE, ICE-CCP
CEO, Commission for Case Manager Certification
Originally published in

As case managers, you are at the forefront of providing essential services and support to your clients, helping them navigate complex healthcare systems and achieve their health and wellness goals. The work of a case manager is critical, and it's essential that certification reflects the latest practices and standards in the field.

The Commission for Case Manager Certification® (CCMC®) is currently conducting a Job Task Analysis Survey to update the Certified Case Manager (CCM®) examination. This update is crucial to ensure that the exam remains relevant and accurately assesses the core knowledge areas that are vital for effective case management. The CCM credential is not required to participate. All professional case managers are invited to give feedback, and June 21 is the final day.

Why Your Input Matters

Your expertise and experience are invaluable in this process. By participating in the survey, you will help validate and inform the CCM® exam content outline, which will become effective in the second half of 2025. Your insights will ensure that the exam continues to uphold the highest standards of the profession, reflecting the real-world challenges and skills that case managers face every day.

What's in It for You?

In addition to contributing to the advancement of the profession, your participation comes with some great incentives:

  • Earn 2 free CCM® CEs: Professional development is a cornerstone of the Commission’s work. If certified, by completing the survey, you will earn two continuing education credits at no cost that you can use toward re-certification.
  • Chance to win a [BC1] gift card: To show our appreciation, five lucky participants will be selected to receive a $100 Amazon gift card.

How to Participate

Participating in the survey is simple and straightforward, but requires your immediate attention as it closes June 21, 2024:

  1. Access the Survey: Click on the survey link here.
  2. Share Your Insights: The survey should take approximately 45 minutes to complete. If you need to pause, you can click 'Exit' and return later using the same device and link.
  3. Submit Your Information: For those interested in claiming CCM CEs, please provide the necessary information when prompted toward the end of the survey. All CE information will be emailed to you after the close of the survey.


All surveys must be completed by June 21, 2024. Each participant can only complete the survey once, and it's important to ensure a complete response to qualify for CE credits.

Make Your Voice Heard

This is your chance to directly influence the future of case manager certification. Your feedback will help shape the CCM® exam to better reflect an evolving profession. Both Board Certified Case Managers (CCMs) and professional case managers who are not yet certified are encouraged to participate.

Thank you for your time and your valuable contribution to the field of case management. Together, we can ensure that the CCM credential remains a true reflection of the skills and knowledge that define the profession.

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