Value of Board Certification

The differences between Certified Case Managers and Case Managers
CCMC believes that certification is valuable to case managers and knows from the growing demand for certified case managers that employers acknowledge this value as well. Our goal is to ensure that those who achieve certification possess the education, skills, and experience needed to deliver appropriate services to all they serve.

To be eligible for the CCM Exam, you must hold a:

1. Current, active, and unrestricted licensure or certification in a health or human services discipline that within its scope of practice allows the professional to conduct an assessment independently.


2. Baccalaureate or graduate degree in social work, nursing, or another health or human services field that promotes the physical, psychosocial, and/or vocational well-being of the persons being served.

The degree must be from an institution that is fully accredited by a nationally recognized educational accreditation organization, and the individual must have completed a supervised field experience in case management, health, or behavioral health as part of the degree requirements. (Case Management Society of America (CMSA) Standards of Practice for Case Management)

Commitment & Accountability
Case managers who have earned the Certified Case Manager (CCM®) credential have the expertise, knowledge, and professional experience to provide the right services to patients across the continuum of care, including those with serious or complex medical conditions, and/or catastrophic injuries and illnesses. The CCM® credential means that case managers are committed to uphold the highest professional and ethical standards. To maintain certification, Certified Case Managers must comply with the Code of Professional Conduct for Case Managers, which is enforced by the CCMC.

In today’s health care environment, patients/clients need an advocate on their side. A board-certified case manager is the right professional to act in an individual’s best interest in a complex and fragmented health care system to provide optimum value and desirable outcomes for all involved.