Verbal and Emotional De-escalation

Course Provider
CEU Creations
Learning Objectives
1. Name the five levels of behavior
2. List at least one way to respond in each behavior level
3. Describe the importance of nonverbal communication
Course Offering: Seminar, Workshop, or Webinar - On-Demand (previously recorded)
Domain Focus: Psychosocial Concepts and Support Systems
Start Date:
End Date:
CE Credits: 1.00
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