Course Provider
Learning Objectives
Define trauma and apply trauma-informed care principles in hospital settings
Recognize adverse childhood experiences (ACEs) and their long-term effects
Identify signs of abuse, neglect, domestic violence, and human trafficking, and follow mandated reporting protocols
Conduct effective discharge planning using validated assessment tools and trauma-informed communication
Apply motivational interviewing (MI) and cognitive behavioral therapy (CBT) principles in case management conversations
Evaluate the needs of high-utilizer patients through a lens of SDOH and behavioral health
Navigate palliative and hospice care planning and ethical dilemmas in care transitions
Collaborate across teams to support safe, person-centered discharges
Describe regulatory requirements (CMS 482.43, PASRR, Medicare notices) and apply them to care coordination
Incorporate cultural considerations and communication strategies to promote equity and patient trust