Course Provider
Learning Objectives
Identify various case management settings, roles, and responsibilities
Recognize the relationship between Philosophy, Purpose and the Guiding Principles of case management practice
Define cultural competence and how it applies to the Standards of Case Management Practice
Identify at risk populations that are often adversely affected by limited health literacy
Identify appropriate motivational interviewing techniques that solicit patient-centric medication usage rationale
Recall key steps in the evidence-based practice process
Identify how to evoke change using motivational interviewing techniques
Recognize the case manager's responsibilities associated with patients' rights and responsibilities and patient confidentiality.