Course Provider
Learning Objectives
1.Define critical thinking and its importance in workers' compensation case management
2.Discuss the importance of critical thinking for both medical and vocational case managers
3.Analyze complex case scenarios using structured critical thinking approaches
4.Evaluate treatment plans against evidence-based guidelines to identify appropriate intervention
5.Outline the steps involved with documenting critical thinking in case notes and reports
6.Demonstrate how to document critical thinking processes that meet customer expectations
7.Apply the QUEEN model (Questioning, Understanding, Evaluating, Explaining, Neoteric thinking) to case management scenarios