Creating a Culture of Wellness: How Chronic Stress Impacts Claims Management, Case Decisions & Injured Worker Outcomes

Learning Objectives
Explain how chronic stress impairs cognitive functions essential for case management, including judgment, documentation accuracy, reserve-setting, and communication with injured workers.
Identify stress-related behaviors that negatively impact claim timelines such as delayed responses, frustration, reduced empathy, and difficulty prioritizing tasks
Describe how sleep, nutrition, and exercise influence decision-making, accuracy in medical review, and overall claims outcomes.
Course Offering: Meeting, Seminar, Workshop, or Webinar - Live (delivered in real time)
Domain Focus: Care Management, Psychosocial Concepts and Support Systems, Quality and Outcomes Evaluation and Measurements
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CE Credits: 1.00