Course Provider
Learning Objectives
Identify and apply effective communication techniques, including non-verbal cues and interpreter services, to bridge cultural and language barriers when interacting with seniors and their families.
Recognize and manage implicit biases to promote culturally sensitive care, while respecting diverse cultural beliefs, values, and traditions in eldercare settings.
Apply strategies for building trust and rapport with older adults from diverse backgrounds by fostering respect, empathy, and active listening during care interactions