The Case Management Process: Parts 1 & 2

Course Provider
Learning Objectives
Understand the components of the case management process
Describe the information utilized to select clients for case management in the screening phase
Assign a risk stratification category to the client
Identify the information gathered in the assessment phase
Utilize the information gathered from the assessment phase to develop a case management plan
Identify the role that the implementing phase plays in the case management process including the importance of care coordination, transitional care and following up
Identify the actions involved in the evaluating phase of the case management process
Describe key activities related to termination of the case management process including the communicating post transition phase
Describe the case manager's role in facilitating positive outcomes
Understand the importance of re-assessment, re-evaluation, and continuous monitoring as part of the case management process