Boot Camp Case Management

Learning Objectives
Discuss and Identify the role of a case manager as a coordinator, patient advocate, problem solver, communicator,and patient educator.
Identify and discuss 6 underlying principles of case management as it relates to ethical behavior.
Discuss 3 ways case managers serve as advocates for their clients.
Identify and discuss strategies of effective communication between the case manager, patient, family, insurance adjuster, medical providers, employers, and vendors providing services.
Discuss case management strategies for providing effective case management during the COVID 19 pandemic