Course Provider
Learning Objectives
Identify the major characteristics of anger, irritability, hostility, and aggression.
List the common drugs and medical conditions that can cause irritability and agitation.
Describe the key features of aggressive behavior, including overt, covert, physical, verbal, passive, and online aggression.
List strategies for effectively coping with anger, aggression, and passive aggression in others without becoming aggressive.
Explain the techniques to help patients/clients learn to control and manage their aggressive impulses.
List methods to defuse or de-escalate aggressive patients or dangerous situations.
Describe, based on the course materials, the implications for health professionals in nursing, pharmacy, mental health, dentistry, dietetics, occupational and physical therapy.