Bringing care closer to the community, practice and home


Bonnie Ewald, MA
Manager, Strategic Development and Policy
Dept. of Social Work and Community Health
Rush University Medical Center, Chicago

Bonnie Ewald is the manager of strategic development and policy for the department of social work and community health at Rush University Medical Center in Chicago. In this position, she leads several program development and policy advocacy initiatives related to integrating health care and social services at Rush and across the country, including managing the Center for Health and Social Care Integration, which serves as a national convening and technical assistance hub to advance practices that break down barriers to health. Bonnie earned a master’s degree in public policy studies from the University of Chicago, a post-graduate certificate in sustainable urban design from Archeworks and a bachelor’s degree in mathematics and geography from the University of Wisconsin.


Case management must connect clients to the medical, social and community resources needed for optimal health. But payment gaps push case managers to work creatively and beyond. With CMS now agreeing to pay for some supportive services for those with chronic conditions, the landscape is shifting, but it will take culture change across the continuum to get there. What role will case managers play? 
After the webinar, participants will be able to:

  • Identify systemic barriers faced by case managers and community-based service providers;
  • Describe efforts to build evidence-based case management practices in order to influence reimbursement streams; and
  • Understand new reimbursement and contracting opportunities that open doors for case management services.