Chikita Mann, MSN, RN, CCM

Biography 

Chikita Mann has been a registered nurse for over 25 years. She received her Master’s in Nursing in 2012 and is a Certified Case Manager. She has served as a Commissioner with the Commission for Case Management Certification (CCMC) for the past 4 years and is currently on the CCMC Executive Board. Her past job experience includes IV RN for hematology/oncology unit, disability case management, supervision of virtual nurse team of 20 field case managers, and nurse advocate for claims issues from a medical condition/treatment. Her skills include educational presentation both in-person and virtually, quality assurance, writing policies and procedures as well as performing clinical treatment audits. She has written articles on various subjects such as cultural competence and the LGBTQ individual, aging workforce, and informed advocacy. She is currently employed with UnitedHealthcare/Optum as a clinical account liaison. Her responsibilities include providing education, support and communication related to available health programs.

Her skills include educational presentation both in-person and virtually, quality assurance, writing policies and procedures as well as performing clinical treatment audits. She has written articles on various subjects such as cultural competence and the LGBTQ individual, aging workforce, and informed advocacy. She is currently employed with UnitedHealthcare/Optum as a clinical account liaison. Her responsibilities include providing education, support and communication related to available health programs. 

Personal Statement

“I firmly believe that case management is the avenue to ensure the utilization of competent and knowledgeable case managers, who understand and practice a holistic approach to patient care. The provision of safe, quality and equitable health care is ensured when a board-certified case manager is part of the multidisciplinary health care team. As an elected leader of the Board, I look forward to advancing the Commission’s mission and vision of case management, so it is always viewed and accepted as a vital component in improving the quality of the delivery of health care. As secretary of the Commission, I look forward to contributing my acquired knowledge and skills from previous roles I have served within the Commission and being an integral part of the Commission moving forward in being a leader in utilizing the Quadruple Aim in health care delivery.”