Blog
Posted on 06/23/2017 - 1:21 PM by Mirlande Parker
You have to be able to walk and chew bubble gum at the same time to do this job! That is what I tell myself every day, especially when things start to get really busy.
My name is Mirlande Parker I am the Executive Assistant for the Commission for Case…
Posted on 06/09/2017 - 1:58 PM by Janelle Lerza
Having worked in customer service for over 10 years, I have experienced the good, bad, and ugly when dealing with customers. I put all of that experience to work and recently earned my Customer Service Manager-Advanced Certification through the Customer…
Posted on 06/09/2017 - 12:01 PM by MaryBeth Kurland, CAE; CCMC COO
Get ready. Get set. Go for it: Paying forward the value of certificationCCMs believe in themselves, their certification and their colleagues.
Something happened last month that drove this home for me. A newly minted CCM approached our booth at the New…
Posted on 04/18/2017 - 12:00 AM by Kattie Krewer
Case Managers come from many different practice settings and have varying job functions. When we come together at an event like CCMC®'s New World Symposium®, our diversity leads to amazing discussions and viewpoints about adaptability, effective…
Posted on 03/16/2017 - 12:00 AM by Jeannine Carr, Customer Service Manager
Thinking About Certification? Develop Your Strategy to Prepare for the ExamSometimes, knowing how to prepare to take an exam can be just as important as the material tested!
Congratulations! You have been approved to test for the CCM® exam. Now what? …