Certification & Renewal

April 2014 Application Window is now OPEN!

The application window is now OPEN from March 3, 2014 through May 30, 2014 for the August exam administration.      

Renewal Window for Certifications that expire May 31, 2014 is now OPEN!

CCM certification is valid for 5 years. Renewal of the CCM credential is currently processed 2 times per year, in May and November.  The renewal window for certifications that expire May 31, 2014 is now open.  The renewal window will be open through May 30, 2014.



Starting March 1, The Commission updated the eligibility criteria for taking the CCM exam in two key areas: qualifications and employment experience.

The qualifications now include individuals who have a four-year degree in a health or human services area as eligible to apply1.   The individuals must have completed supervised field experience in case management, health, or behavioral health as part of the degree requirements as well. This approach reflects many of the changes happening in health care today.

Experience must focus primarily on case management practice. The revised criteria spell out that applicants for the exam must perform the core components of case management. Within each core component, case managers must perform all the essential activities with direct client. Services must be provided across the care continuum, and the case manager must be responsible for interacting with others in the system. This experience must be achieved within the past five years.

1  As per the definition of said degree program stated in the Case Management Society of America (CMSA) Standards of Practice for Case Management.

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