Today’s health care policy is about transformation—making health care safer, more efficient, effective, coordinated and patient-centered. We believe it is vital that policymakers understand the role of case management in realizing the Triple Aim: better care for individuals, better care for populations, and lower health care cost trends.

We actively engage health care policymakers to highlight the importance case management in legislative and regulatory matters. Feel free to read our policy positions on a variety of issues. Our Role & Functions research maps out the knowledge, skills and activities case managers are performing in the field. Read the key findings here.

If you are new to the topic of case management, we invite you to read our Frequently Asked Questions. To delve more deeply, we invite you to subscribe to the Commission for Case Manager Certification’s Case Management Body of Knowledge, the first comprehensive, Web-based, peer-reviewed, online knowledge resource available about the practice of case management. You may also want to download our complimentary Issue Briefs or view one of our webinars.