Improving Outcomes in Professional Identity: Module F. Difficult Individuals

Course Provider: Athena Forum, LLC
Learning Objectives:
  • Discuss the management of difficult individuals
  • Describe coping with difficult patients and families
  • Identify strategies to work with difficult physicians
  • Discuss interacting with difficult non-physician transdisciplinary team members
  • Review strategies to cope with difficult people and issues with external organizations
Course Type: Online
Course Offering: Webinar
Domain Focus: Case Management Concepts, Healthcare Management and Delivery, Principles of Practice, Psychosocial Aspects
Start Date: 01/05/2017
End Date: 01/05/2018
CE Credits: 2.00
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