Ethical Standards for Case Management Practice Part I: Review of the CCMC Code of Professional Conduct for Case Managers

Course Provider
Case Management Body of Knowledge
Learning Objectives
Overall knowledge of the CCMC Code of Professional Conduct for Case Managers
Understanding of the reasons for the Code and what it represents to the public, clients/support systems, and the profession
Clear and thorough understanding of the complaint and appeal process for CCMs
Firm grasp of the ethical conflicts that may occur in case management practice and how to avoid them